Any change to your booking (room type, dates, or number of guests) must be made directly with the tour operator or travel agency through which the booking was made. Our team remains at your disposal for any additional assistance.
Upon arrival at the hotel, our reception team can offer you, subject to availability, various options to enhance your stay, such as a room upgrade or other additional services, at preferential rates that are highly competitive compared to tour operators. Feel free to ask our receptionists at check-in or contact us before your arrival by email at contact.ps@royalhorizonhotel.com.
Yes. Our restaurants offer options suited to specific diets, including gluten-free, as well as other nutritional needs and allergies.
To offer you the best possible experience, we recommend informing us of your needs before your arrival by email at contact.ps@royalhorizonhotel.com, or mentioning them at check-in at reception. A meeting will then be arranged with our Food & Beverage Manager, who will discuss your needs with you and create a personalized, tailor-made menu adapted to your diet for the duration of your stay.
Yes, all our rooms have Wi-Fi. Internet access is also available in several of the hotel’s common areas.
Check-in is available from 3:00 p.m. and check-out must be completed by 12:00 noon.
Yes, late check-out may be offered subject to hotel availability and may incur additional charges. We invite you to contact reception during your stay to check the available options.
No vaccine is mandatory for most travelers visiting Cape Verde. However, a yellow fever vaccination certificate is required only if you are arriving from, or have transited through, a country where the disease is present. It is also recommended to be up to date with your routine vaccinations. For any specific questions, we advise you to consult the relevant health authority website.
Entry requirements for Cape Verde depend on your nationality. Depending on your country of residence or nationality, a visa may be required.
If a visa is needed, it can, in some cases, be obtained and paid for on arrival at the airport. We recommend checking the applicable formalities with the Cape Verdean authorities or your travel agency before departure.
If you wish to complete your pre-registration, you can do so on the official EASE platform of the Government of Cape Verde.
You can contact us directly by email at contact.ps@royalhorizonhotel.com before your arrival so that we can arrange your transfer from Sal’s Amílcar Cabral International Airport to the hotel.
Taxis are also available outside the airport. However, for greater comfort and peace of mind, our team can book a private transfer service for you: a driver will be waiting on your arrival and will take you directly to the hotel in complete safety.
The hotel is located less than 15 km from Sal’s Amílcar Cabral International Airport, about 15 minutes by car depending on traffic conditions.
The rooms are equipped with European power outlets (220 V). If you are traveling from a country that uses a different type of plug, such as the United Kingdom, the United States, Canada, or any other country with a different standard, an adapter will be necessary.
The official currency of Cape Verde is the Cape Verdean escudo (CVE). Its exchange rate is pegged to the euro: €1 = 110.265 CVE.
The euro is also widely accepted in most hotels, restaurants, and shops. Major bank cards (except AMEX) are accepted in most establishments.